Showing posts with tag:

managed print services

What is TCO?

If you work in the print and imaging industry, you've probably heard a lot about TCO. The term TCO gets bounced around quite a bit, and can often times mean different things to different people. At gap intelligence,TCO stands for Total Cost of Ownership, our gapTCO Tool allows users to put together real scenarios to help potential ...

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The Great Managed IT Services Race

Three months and two national dealer meetings into 2015 and it’s clear that one of the greatest trends taking place in the MFP industry has almost nothing to do with imaging equipment or the printed page.  Like never before, MFP manufacturers and dealers are investing in Managed IT Services, with the goals of differentiating their ...

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Tales from the Dark Side of the Channel

Growing up as a Red Sox fan and growing old as a office imaging analyst, it’s been hard not to root for the underdog.

I certainly can’t complain about my last ten years with the Sox (minus 2011 & 2012), but from kindergarten to college I got pretty used to watching my team either finish somewhere in the middle of the AL East or lose in the ...
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Nothing Says Awesome like gapTCO

Recently at gap intelligence we did an exercise to try and identify our personal hedgehogs. You are probably thinking, "Hedgehog?! Like the animal?". Although yes, a hedgehog is technically a spiny mammal of the subfamily Erinaceinae, we at gap intelligence consider a hedgehog to be our driving force.hedgehog2


According to Jim Collins,author of the book ...
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The Platform

I may be young compared to many of my peers in the office imaging analyst community, but my approach to the channels and technologies that I track can be pretty old school. Even as a growing share of my analysis shifts to services and solutions, I’m still drawn to the tangibility of speeds, feeds, and CPCs; I remain fascinated by how they play ...
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The Chinese are Coming! The Chinese are Coming!

This month marked the official launch of Seine Technology’s Pantum brand of laser printers worldwide. Though almost year and half after their initial launch in China, this was for all intents and purposes, Pantum’s coming out party that included a big stand at CeBIT, press releases, presentations, interviews, and though speculative, a few ...
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So Bored of MPS….

Not really, actually. I’m still very interested in it, but I thought it was an attention-grabbing title and would serve as a good warning that this blog will not be about Managed Print Services. Instead, our latest blog will focus on a handful of notable trends ripped from the Price and Promotions Report Excel cells and Market Intelligence ...
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MPS for SMBs and the 80-Percent Market Opportunity

One interesting observation about the B2B market is that companies tend to do business with other like-sized companies. Therefore, when we look for insights about SMB customers, we tend to look closely at small to mid-sized channel resellers. This rule of thumb generally holds true when we investigate the managed print services (MPS) market.



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the pico-letter v8.03 - HP’s Trojan Horse

Considering that HP is one of the clear Managed Print Services leaders, at first glance it can be amazingly hard to envy the vendor’s role in the MPS market because of its massive install base of easy-to-manage and often-consolidated printers.

In a best case scenario, HP or one of its channel partners wins an MPS account that mainly uses non-HP ...
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The Disruption of Print

Unless you’ve been hiding under a stone (or stranded in a snow drift) over the last ten days, your more than likely heard about Morgan Stanley’s Valentines Day “present” to the printer industry – a 96 page Blue Paper entitled “Tablet Demand and Disruption – Mobile Users Come of Age.” In it, Morgan Stanley’s crack team of CFA’s, PhD’s, and other ...
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